mail@englishlanguageroom.co.uk +44 7757 594676 Skype: jenny.field77

English Lessons For Busy Business People

English Lessons for Busy Business People

How many emails do you have to write a day? If you are struggling with emails in English, why not use our templates, copy and paste and just alter to suit your requirements. You have the peace of mind that the English is correct and you haven’t got to run to Google translate!

20 Time – saving Business Email Templates. Just Copy and Paste!

1. Apology for a Delay

I’m writing to apologize for the delay in [description of project]. We had a problem with [description of problem]. We are currently working on the problem and expect to have it resolved by April 8, 2013.

If you need further information, do not hesitate to contact me at [telephone number].

Once again, I apologize for the delay.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

2. Error in the Account

Dear [customer name]:

I am sorry to inform you that we have made an error in your account. Please read the description of the problem below.

[description of the error]

We will correct your account records and send you an adjusted statement. Please accept our apology for the mistake.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

3. Late Shipment

Dear [customer name]:

We are very sorry to inform you that shipment of your order [order number] has been delayed because [reason for delay]. Our new estimated shipping date is [new shipping date]. If you have any questions about this delay, please contact our Customer Service Department at [email address or phone number]. We will send you an email confirmation when the order has left our warehouse.

Once again, we are very sorry for this delay and we apologize for any inconvenience it may cause.

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

4. Damaged Goods

Dear [customer name]:

We were very sorry to learn that your order [order number] was damaged during shipping. Per your request, we are sending a new shipment. It should arrive by [approximate date].

If you have any questions, please contact me at [phone number] or reply to this email.

Please accept our sincerest apologies for any inconvenience this has caused.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

5. Missing a Meeting

I’m very sorry that I missed the [name of meeting] meeting. [sentence with reason for missing the meeting]. I would be happy to meet with you or someone else who was at the meeting to get a summary of the discussion. Please let me know what you think would work best.

Once again, please accept my apologies.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

6. General Complaint

I’m writing to inform you of a problem we have had with your company. [description of the problem]. This has caused us some difficulties. [description of problems].

We must resolve this situation quickly. We suggest that you [suggested solution]. Please call me as soon as possible at [telephone number] so that we can discuss our options.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

7. Sending a Social Invitation

You are invited to [event name] to celebrate [reason for event]. Here are the details.

When: April 8, 2013

Where: [location of event]

Attire: [preferred attire: casual, informal, formal]

RSVP: [name] at [telephone number or email address] by [response date]

Hope to see you there!

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

8. Accepting an Invitation

Thank you very much for inviting me to [name of event]. I am delighted to accept. I’ll see you April 8, 2013.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

9. Declining an Invitation

Thank you very much for inviting me to [name of event]. Unfortunately, I won’t be able to attend as I have a previous engagement.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

10. Business Event Invitation

As [title of executive] of [company name], I am delighted to invite you to [event name or description], to be held on April 8, 2013 at [location].This event is designed to [description of event purpose]. Here are some highlights of this important event:

For more details, please go to [Web page URL] or call [name] at [phone number].

I look forward to seeing you on April 8, 2013!

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

11. Problem with a Product

On April 8, 2013, we ordered [description of goods] from your company. When the shipment arrived on April 8, 2013, we found a serious problem. [sentence describing problem]

We must resolve this quickly. Please call me as soon as possible at [telephone number] so that we can discuss our options.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

12. Compliment on a Project

I just wanted to tell you that I think that you did a great job on [project]. You worked hard and your ideas really helped us move the project along. I enjoyed working with you and I hope that we’ll be able to work together again soon.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

13. Compliment on Customer Service

Dear [person or company]:

I’m writing to tell you how pleased we were with the service provided by your company. [sentence with example or detail of excellent service provided by the company] We were very impressed with your professionalism and will certainly keep you in mind for future needs.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

14. Compliment on a Product

Dear [name or person or company]:

I am writing to tell you how much we like the that we purchased from [name of company]. We are especially impressed with [example of high-quality feature]. Please tell everyone at [name of company] how happy we are with your product.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

15.Requested Document

You asked me to send you a copy of [name of document]. I’ve attached it to this email. Please send a confirmation email when you receive it.

If you need any further information or have any questions, I’d be happy to talk with you.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

To Whom It May Concern:

We are interested in purchasing from your company. I’ve attached our order to this email. Please send a confirmation email when you receive it.

If you need any further information or have any questions, please contact me.

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

Thank you for your order. We have shipped it and you should receive it by April 8, 2013. The invoice for your order is attached to this email. Please send a confirmation email when you receive it.

If you need any further information or have any questions, please contact me.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

18. Change of billing address

Please change the billing address for [name]. The new address is below:

Please contact me if you have any questions or need additional information.

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………

19. Suggesting a Meeting

Hello, everyone.

We would like to have a meeting to discuss [subject of meeting] on April 8, 2013 at [time].

The proposed agenda is below. If you have additional items that you would like to discuss, please send me an email.

Agenda Items……

Please respond to this email by April 8, 2013 to confirm whether or not this time works for you. If you are unable to attend the meeting at the proposed time, please let me know what alternate times would work for you.

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………

20. Cancelling a Meeting

Hello, everyone.

I’m writing to tell you that the [describe meeting] meeting has been cancelled because [reason for cancelling the meeting]. I will let you know if we are able to reschedule it later.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

English, lessons, Business

admin