From April, 2013

Learn English How To Take The Stress Out Of Presentations In 8 Easy Steps

Giving a presentation in English, if it is not your first language, can be the most stressful thing you will have to do at work. As English tutors we see this all the time and we give the following advice to our students:

1. Check your English

If you are using written text on slides check the English very carefully and ask a native speaker to proofread it for you. You will give a poor impression if there are spelling mistakes. Have a native speaker check your spoken language notes and be prepared to communicate clearly, not worrying too much about linguistic errors, when you have to answer questions.

2. Know your material:

Knowing your material thoroughly will help you decide what information is essential to your presentation and what can be left out. It will help your presentation to flow naturally.

 3. Don’t Memorize:

This is, after all, a presentation, not a recital. Every presentation needs two major components — life and energy. Recite from memory and your presentation will be lacking both of these factors. Not only will you lose your audience, but you will find it difficult to adapt to unexpected events that may throw you off your mental script.

 4. Rehearse Your Presentation:

Rehearse your presentation out loud, accompanied by the slide show if you have one. If possible, get someone to listen while you rehearse. Have the person sit at the back of the room so you can practise speaking loudly and clearly and ask them for honest feedback. Repeat this as many times as you need.

 5. Pace Yourself:

As part of your practice, learn to pace your presentation. Generally, you should spend about one minute per slide. If there are time constraints, make sure that the presentation will finish on time. During your delivery, be ready to adjust your pace if necessary.

 6. Know the Room:

Be familiar with the place in which you will speak. Arrive ahead of time, walk around the speaking area, and sit in the seats. Seeing the setup from your audience’s perspective will help you decide where to stand, what direction to face, and how loudly you will need to speak.

 7. Know the Equipment:

If you are using a microphone, make sure it works. The same goes for the projector. If it’s your projector, carry a spare bulb. Make sure you have a back up copy on a USB pen or if all technology fails …you can work from your notes!

8. Do Not Speak to Your Slides:

Position the laptop so you can see the monitor and face the audience so you do not have to keep turning round to the screen. Make eye contact with your audience and use a remote to change the slides so you can move away from the laptop but don’t feel you have to walk around the room all the time – it will only distract your audience. Remember you are the focal point of the presentation.

Remember: Speak slowly, address the audience, smile and enjoy!

English, presentation, native speaker

English Lessons For Busy Business People

English Lessons for Busy Business People

How many emails do you have to write a day? If you are struggling with emails in English, why not use our templates, copy and paste and just alter to suit your requirements.  You have the peace of mind that the English is correct and you haven’t got to run to Google translate!

20 Time – saving Business Email Templates. Just Copy and Paste!

1. Apology for a Delay

Dear [name]:

I’m writing to apologize for the delay in [description of project]. We had a problem with [description of problem]. We are currently working on the problem and expect to have it resolved by [date].

If you need further information, do not hesitate to contact me at [telephone number].

Once again, I apologize for the delay.

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

2. Error in the Account

Dear [customer name]:

I am sorry to inform you that we have made an error in your account. Please read the description of the problem below.

[description of the error]

We will correct your account records and send you an adjusted statement. Please accept our apology for the mistake.

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

3. Late Shipment

 

Dear [customer name]:

 

We are very sorry to inform you that shipment of your order [order number] has been delayed because [reason for delay]. Our new estimated shipping date is [new shipping date]. If you have any questions about this delay, please contact our Customer Service Department at [email address or phone number]. We will send you an email confirmation when the order has left our warehouse.

Once again, we are very sorry for this delay and we apologize for any inconvenience it may cause.

 

Sincerely,

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

4.  Damaged Goods

 

Dear [customer name]:

We were very sorry to learn that your order [order number] was damaged during shipping. Per your request, we are sending a new shipment. It should arrive by [approximate date].

 

If you have any questions, please contact me at [phone number] or reply to this email.

 

Please accept our sincerest apologies for any inconvenience this has caused.

 

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

 

5. Missing a Meeting

Dear [name]:

 

I’m very sorry that I missed the [name of meeting] meeting. [sentence with reason for missing the meeting]. I would be happy to meet with you or someone else who was at the meeting to get a summary of the discussion. Please let me know what you think would work best.

Once again, please accept my apologies.

 

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

 

6. General Complaint

Dear [name]:

I’m writing to inform you of a problem we have had with your company. [description of the problem]. This has caused us some difficulties. [description of problems].

 

We must resolve this situation quickly. We suggest that you [suggested solution]. Please call me as soon as possible at [telephone number] so that we can discuss our options.

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

7. Sending a Social Invitation

Dear [name]:

You are invited to [event name] to celebrate [reason for event]. Here are the details.

 

When: [date and time of event]

Where: [location of event]

Attire: [preferred attire: casual, informal, formal]

RSVP: [name] at [telephone number or email address] by [response date]

 

Hope to see you there!

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

 

8. Accepting an Invitation

Dear [name]:

Thank you very much for inviting me to [name of event]. I am delighted to accept. I’ll see you [date of event].

 

Best wishes

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

9. Declining an Invitation

Dear [name]

Thank you very much for inviting me to [name of event]. Unfortunately, I won’t be able to attend as I have a previous engagement.

 

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

10. Business Event Invitation

 

Dear [name]:

 

As [title of executive] of [company name], I am delighted to invite you to [event name or description], to be held on [date] at [location].This event is designed to [description of event purpose]. Here are some highlights of this important event:

 

For more details, please go to [Web page URL] or call [name] at [phone number].

 

I look forward to seeing you on [date of event]!

 

Kind regards,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

11. Problem with a  Product

Dear [name]:

 

On [date], we ordered [description of goods] from your company. When the shipment arrived on [date], we found a serious problem. [sentence describing problem]

 

We must resolve this quickly. Please call me as soon as possible at [telephone number] so that we can discuss our options.

 

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

12. Compliment on a Project

[name],

 

I just wanted to tell you that I think that you did a great job on [project]. You worked hard and your ideas really helped us move the project along. I enjoyed working with you and I hope that we’ll be able to work together again soon.

 

Thanks!

[name]

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

13. Compliment on Customer Service

Dear [person or company]:

 

I’m writing to tell you how pleased we were with the service provided by your company. [sentence with example or detail of excellent service provided by the company] We were very impressed with your professionalism and will certainly keep you in mind for future needs.

 

Sincerely,

[name]

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

14. Compliment on a Product

Dear [name or person or company]:

I am writing to tell you how much we like the that we purchased from [name of company]. We are especially impressed with [example of high-quality feature]. Please tell everyone at [name of company] how happy we are with your product.

 

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

15.Requested Document

Dear [name]:

 

You asked me to send you a copy of [name of document]. I’ve attached it to this email. Please send a confirmation email when you receive it.

 

If you need any further information or have any questions, I’d be happy to talk with you.

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

16.  Order Form

 To Whom It May Concern:

 

We are interested in purchasing from your company. I’ve attached our order to this email. Please send a confirmation email when you receive it.

 

If you need any further information or have any questions, please contact me.

Sincerely,

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

17. Invoice

Dear [name]:

 

Thank you for your order. We have shipped it and you should receive it by [date]. The invoice for your order is attached to this email. Please send a confirmation email when you receive it.

If you need any further information or have any questions, please contact me.

Sincerely,

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

18. Change of billing address

 

Please change the billing address for [name]. The new address is below:

 

 

Please contact me if you have any questions or need additional information.

Sincerely,

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………

19. Suggesting a Meeting

Hello, everyone.

We would like to have a meeting to discuss [subject of meeting] on [date] at [time].

The proposed agenda is below. If you have additional items that you would like to discuss, please send me an email.

Agenda Items……

Please respond to this email by [date or time] to confirm whether or not this time works for you. If you are unable to attend the meeting at the proposed time, please let me know what alternate times would work for you.

Thanks!

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………

20. Cancelling a Meeting

 

Hello, everyone.

I’m writing to tell you that the [describe meeting] meeting has been cancelled because [reason for cancelling the meeting]. I will let you know if we are able to reschedule it later.

Thank you.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

 English, lessons, Business